PANARY Refund Policy

Course Bookings

A tentative booking becomes binding when PANARY receives a completed booking form accompanied by the full payment or deposit of 50%. To ensure your place on any course, PANARY advises a prompt sending of the deposit cheque or payment via credit/debit card. Tentative bookings must be ‘made firm’ within 7 days. After 7 days, any reserved places with payments outstanding will be made available to other customers.

Cancellation & Refund Policy – UK Courses

The deposit or full fee will be refunded if PANARY cannot give you a place on your chosen UK-based course or another during the same year, or if PANARY is forced to cancel a course. PANARY reserves the right to cancel a course in exceptional circumstances. Cancellations by participants must be notified at least four weeks before the course date to avoid forfeiture of 25% of the course fee.

PANARY Gift Vouchers are non-refundable.

Cancellation & Refund Policy – Non-UK Residential Courses

We advise all applicants to take out travel insurance to cover the costs of cancellation.

Late cancellation will incur a penalty fee as follows: cancellation between 4 and 2 months from the course date, forfeiture of 30% of course fee; cancellation within 2 months of the course date, forfeiture of 50% of course fee.

PANARY reserves the right to make a late cancellation of a scheduled course in exceptional circumstances; postponement to a new date will be announced, or prompt return of all money paid if requested.